Dear applicants, please keep in mind that applications without provided salary expectations and active LN profile will not be considered.
Hope for your understanding.
Location: San Francisco, CA (In-person, 5 days/week)
Employment Type: Full-Time ONSITE
Visa: Not available
We are an AI research lab focused exclusively on video data. Video is now the dominant digital medium, powering creativity, communication, gaming, AR/VR, and robotics. The biggest bottleneck to advancing video modeling is high-quality training data at scale.
We combine:
- Exabyte-scale video infrastructure
- Novel video understanding techniques
- Diverse, large-scale data sources
The team is ~15 people, high-signal, and backed by Tier 1 investors. Revenue is already in the multi-million range.
As Product & Operations Lead, you will be the primary interface between the company and its most important customers — frontier AI labs building cutting-edge models.
This role sits at the intersection of:
- Product strategy
- Applied research
- Customer engagement
- Revenue expansion
You are not managing contracts. You are shaping how frontier AI labs use video training data.
This role requires someone equally comfortable:
- Discussing model training pipelines in depth
- Translating technical requirements internally
- Navigating commercial conversations with senior stakeholders
What You’ll Own
- Own and grow relationships with top AI lab customers end-to-end
- Serve as primary technical point of contact
- Understand customer model training workflows and data pipelines
- Translate feedback into clear internal product and engineering briefs
- Drive renewals and upsells within existing accounts
- Support new sales cycles through demos and technical scoping
- Coordinate across engineering and data ops to ensure delivery quality
- Earn performance bonuses per completed contract
Requirements
- Strong understanding of ML and AI workflows
- Familiarity with data pipelines and how dataset quality impacts model performance
- Ability to hold deep technical conversations with engineers and researchers
- Strong problem-solving skills
- Technical background (CS or related field)
- Execution & Ownership
- Excellent communication skills (written and verbal)
- Ability to translate between engineering and business audiences
- High comfort with ambiguity and fast-moving environments
- Strong external relationship-building capability
- In-person presence in San Francisco
- Existing relationships within frontier AI labs (major green flag)
- Prior startup experience (early-stage environments)
- Experience in product, technical operations, or customer-facing technical roles
- Background in video, media, or content technologies
You:
- Already have credibility within the AI lab ecosystem
- Can discuss model training mechanics fluently
- Are comfortable navigating both technical deep-dives and commercial expansion
- Thrive in high-intensity, high-output environments
- View relationship management as a strategic craft
Benefits
- Competitive compensation + equity
- Performance bonuses per contract
- Health insurance
- Free lunch and dinner
- High-signal in-person environment
Interview Process
- Initial Screen
- Second Round
- Intro Chat with CEO
- On-site
- Offer